Guided intelligence for modern service organizations

The first agentic service AI platform that reasons, guides and proves compliance end-to-end for Field Service enterprises.

THE PROBLEM

80% of enterprises have a service execution gap—the difference between knowling what to do and actually knowing how to do it, right.

GIDR agenticizes your service knowledge , fragmented across manuals, systems, and people’s minds, into AI guided compliant execution at every step.

THE GIDR PLATFORM

Make compliant guidance a competitive advantage

Reduce incident risks, rework rates, and time to revenue gaps.

01

Capture Context

Bring together work order, asset history, procedures, role, and real-time conditions.

02

Guide Execution

Deliver voice, text, image, and video guidance through dynamic, context-aware workflows.

03

Verify Compliance

Enforce mandatory steps, safety rules, validations, and approvals before progression.

04

Prove Completion

Capture audit-ready proof of work with evidence-backed records of what was done and under what conditions.

05

Learn Continuously

Improve workflows with every validated execution, feeding operational insight back into future performance.

Platform-wide supporting capabilities

THE SOLUTION

The future of service work is guided

From workers and tasks and decades of data, to experts and repeatable processes with step-by-step instructions—GIDR is the first agentic AI ‘action to audit’ solution with step-by-step guidance and compliance built-in.

Bring organizational knowledge to the moment of action to ensure work is completed correctly, consistently, and compliantly. 

USE CASES

reduce rework

Reduces rework and repeat visits

Impact Service Operations with smarter, safer, and more compliant outcomes.
lowers safety compliance risk

Lowers safety and compliance risk

In-flow validation and proof capture help teams complete critical work more safely and with stronger compliance control.

accelerates workforce ramp

Accelerates workforce ramp

In-the-moment guidance helps new and less experienced workers become productive faster without compromising execution quality.

increase revenue impact

Increases revenue impact

Faster closeout, stronger documentation, and more consistent execution help improve service performance and business outcomes.

ServiceNow

Integrates seamlessly with existing service management and system platforms.

“GIDR and ServiceNow will work together targeting industry sectors where compliance is critical; starting with energy and utilities,” said Ross Eberhart, Head of Industry Technology Partners at ServiceNow. “With increasing incidents of power outages, equipment failures, and cyberattacks, energy and utility companies face substantial risks. Non-compliance isn’t merely regulatory—it triggers costly fines, operational disruptions, environmental harm, and erosion of public trust.”

GUIDED INSIGHTS

“30 day hires into 30 year vets in 30 days.”

“Reducing TCIR to reduce insurance premiums.”

“The great crew change: In 5-7 years half the workforce will retire…”

Guided intelligence for compliant services starts with hello.

Keep me posted