GIDR.ai helps frontline organizations standardize execution, reduce risk, improve closeout quality, and accelerate workforce performance across the workflows that matter most.
From governed safety procedures to repair, installation, and onboarding, GIDR turns work in the field into guided, verified, and evidence-backed execution.
Automate RFP intake to trigger engineering workflows instantly and slash bid cycle times
Enforce Zero-Trust dispatch: Validate Notice to Proceed (NTP) and permits before unlocking work orders
Drive real-time WIP visibility and faster revenue recognition with daily mobile crew logging
Embed location-based hazard alerts and compliance checks directly into the mobile workflow
Rising complexity, workforce disruption, and fragmented knowledge are widening the gap between knowing what needs to be done and actually executing it.
As a result, organizations are facing a growing divide between knowledge and action resulting in escalating compliance risk.
of enterprise service knowledge is trapped in siloed systems that are difficult to access in real time.
of a technician’s day is wasted searching for information instead of performing work.
rely on “phone-a-friend” to access expertise that lives in people’s heads rather than systems.
Available in 20+ languages, designed specifically for service instructions and interactions across voice, video, text, or images. That means teams of AI agents to work independently, collectively, or autonomously solving complex service tasks.
GIDR AI compliance automation ensures adherence to organizational and industry-specific procedures and regulations through interactive checklists, guided instructions, and visual verification.
As one of the only core service agentic native AI platform partners for ServiceNow, GIDR AI extends ServiceNow’s service management workflows and ecosystem performance, delivering real-time guided intelligence to enhance operations outcomes.
Embedded into ServiceNow workflows, GIDR is the only service agentic AI native partner for ServiceNow providing real-time guided intelligence for field service, customer service, and IT service.
“Non-compliance isn’t merely regulatory—it triggers costly fines, operational disruptions, environmental harm, and erosion of public trust.
“GIDR and ServiceNow will work together targeting industry sectors where compliance is critical; starting with energy and utilities.”
Ross Eberhart, Head of Industry Technology Partners at ServiceNow
